02256nam a2200349Ia 4500 310677 20210506062829.0 121025s2013 nyu 001 0 eng 2012039728 9780071769471 (alk. paper) 0071769471 (alk. paper) DLC eng DLC rda pcc HD58.8 .R634 2013 658.4/06 23 Rock, Stephen. 270304 Local Manager's guide to navigating change by Stephen Rock. First edition. New York McGraw-Hill c2013. ©2013 1211 xvi, 204 pages illustrations ; 23 centimeters. rdamedia rdacarrier A briefcase book 47980 Local Includes index. C.R.E.A.T.E. a thriving change environment -- Keeping that alignment means managing your stakeholders -- Change agents -- Communications : create once; use many times -- Manager's checklist for Chapter 9 -- Measuring progress : the secret weapon of change effectiveness -- Creating effective milestones -- Judging progress -- Managing shared responsibilities -- Building your scorecard -- Will scorecards work for you? -- Good leadership = good scorecards -- Manager's checklist for Chapter 10 -- The secret weapon : governance -- Elements that guide governance -- Key elements #1 and #2: establish objectives and guiding principles -- Key element #3: grant authority and responsibility in relationships -- Key element #4: verify performance -- Key element #5: institute cohesive policies and procedures -- Risk management -- Key element #6: foster a culture of collaboration -- Manager's checklist for Chapter 11 -- What is it really like to create change? -- Assessing your change environment -- The characteristics you need handing conflict : consensus is not the goal -- The dos and don'ts of compassion -- Wrapping it up : so what is your job anyway, and is it of value? -- Model stewardship -- Manager's checklist for Chapter 12 -- Index. Organizational change 145543 Management 130118 Local Briefcase book. 228723 228723 0 0 lc 0 HD_58_800000000000000__R634_2013 0 mbl 113130 12 12 20 2016-05-27 THE MCGRAW-HILL COMPANIES 32.50 499284 0 HD58.8 .R634 2013 50000003245866 2016-05-27 00:00:00 r:310677 6