TY  - BOOK
AU  - Maurer,Robert
AU  - Hirschman,Leigh Ann
TI  - The spirit of kaizen: creating lasting excellence one small step at a time
SN  - 9780071796170 (alk. paper)
AV  - HD58.9 .M384 2013
U1  - 658.4/01 23
PY  - 2013///
CY  - New York
PB  - McGraw-Hill
KW  - Organizational effectiveness
KW  - Local
KW  - Management
KW  - Organizational change
N1  - A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do
ER  -