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  <titleInfo>
    <nonSort>The </nonSort>
    <title>spirit of kaizen</title>
    <subTitle>creating lasting excellence one small step at a time</subTitle>
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  <name type="personal">
    <namePart>Maurer, Robert.</namePart>
    <role>
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  <name type="personal">
    <namePart>Hirschman, Leigh Ann.</namePart>
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    <place>
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    <publisher>McGraw-Hill</publisher>
    <dateIssued>c2013</dateIssued>
    <dateIssued encoding="marc">2013</dateIssued>
    <issuance>monographic</issuance>
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    <extent>ix,181 p.</extent>
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  <tableOfContents>A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do.</tableOfContents>
  <note type="statement of responsibility">Bob Maurer and Leigh Ann Hirschman.</note>
  <subject authority="lcsh">
    <topic>Organizational effectiveness</topic>
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  <subject authority="lcsh">
    <topic>Management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Organizational change</topic>
  </subject>
  <classification authority="lcc">HD58.9 .M384 2013</classification>
  <classification authority="ddc" edition="23">658.4/01</classification>
  <identifier type="isbn">9780071796170 (alk. paper)</identifier>
  <identifier type="isbn">0071796177 (alk. paper)</identifier>
  <identifier type="lccn">2012025342</identifier>
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