Maurer, Robert. <br/><br/>
The spirit of kaizen  creating lasting excellence one small step at a time 
Bob Maurer and Leigh Ann Hirschman. 
 - New York  McGraw-Hill  c2013. 
 - ix,181 p. 
<br/><br/>A swift introduction to kaizen -- Boost morale -- Contain costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do. 
<br/><br/><label>ISBN: </label>9780071796170 (alk. paper) 0071796177 (alk. paper) 
<br/><br/><label>LCCN: </label>2012025342 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness<br/>Management<br/>Organizational change
<br/><br/><label>LC Class. No.: </label>HD58.9  / .M384 2013 
<br/><br/><label>Dewey Class. No.: </label>658.4/01