TY - BOOK AU - Houser,Helen J. AU - Wyman,Terri D. TI - Administrative medical assisting: a workforce readiness approach SN - 9780073402154 (alk. paper) AV - R728.8 .H668 2012 U1 - 610.73/7092 22 PY - 2012/// CY - New York, NY PB - McGraw-Hill KW - Medical assistants KW - Local KW - Medical secretaries KW - United States KW - Career Choice KW - Practice Management, Medical KW - Allied Health Personnel KW - Medical offices KW - Management N1 - Includes index. CD-ROM disponible en el libro; Medical assisting as a career -- Professional behaviors -- The health-care team -- Professional communication -- Patient education -- Law and ethics in the medical office -- From appointment to payment -- The medical office environment -- Asepsis for administrative areas -- Administrative technologies -- Telecommunications in the health-care setting -- Schedule management -- Written communications -- Medical records management -- The health record -- Prescriptions and reports -- Insurance and billing -- ICD-9-CM coding -- ICD-10-CM coding -- CPT and HCPCS coding -- Financial practices -- Practice management -- Emergency preparedness -- The externship and employment search ER -