TY  - BOOK
AU  - Mulac,Carolyn
TI  - Fundamentals of reference
T2  - ALA fundamentals series
SN  - 9780838910870 (pbk. : alk. paper)
AV  - Z711 .M82 2012
U1  - 025.5/20973 
PY  - 2012///
CY  - Chicago
PB  - American Library Association
KW  - Internet in library reference services
KW  - Local
KW  - Reference sources
KW  - Bibliography
KW  - Reference services (Libraries)
KW  - United States
N1  - Includes bibliographical references and indexes; Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents
ER  -