TY - BOOK AU - Einarsen,Ståle TI - Bullying and harassment in the workplace: developments in theory, research, and practice SN - 9781439804896 (pbk. : alk. paper) AV - HF5549.5.E43 B85 2011 U1 - 658.382 22 PY - 2011/// CY - Boca Raton, FL PB - CRC Press KW - Bullying in the workplace N1 - Previously published under title: Bullying and emotional abuse in the workplace; Includes bibliographical references and index; The nature of the problem -- The concept of bullying and harassment at work : the European tradition / Ståle Einarsen, Helge Hoel, Dieter Zapf, and Cary L. Cooper -- North American perspectives on hostile behaviors and bullying at work / Loraleigh Keashly and Karen Jagatic -- Empirical evidence -- Empirical findings on prevalence and risk groups of bullying in the workplace / Dieter Zapf, Jordi Escartín, Ståle Einarsen, Helge Hoel, and Maarit Vartia -- Individual consequences of workplace bullying/mobbing / Annie Hogh, Eva Gemzøe Mikkelsen, and Åse Marie Hansen -- Organisational effects of workplace bullying / Helge Hoel, Michael J. Sheehan, Cary L. Cooper, and Ståle Einarsen -- Measuring exposure to workplace bullying / Morten Birkeland Nielsen, Guy Notelaers, and Ståle Einarsen -- Explaining the problem -- Individual antecedents of bullying : victims and perpetrators / Dieter Zapf and Ståle Einarsen -- Social antecedents of bullying : a social interactionist perspective / Joel H. Neuman and Robert A. Baron -- Organisational causes of workplace bullying / Denise Salin and Helge Hoel -- Sexual harassment research in the United States / Kimberly T. Schneider, John B. Pryor, and Louise F. Fitzgerald -- Discrimination and bullying / Duncan Lewis, Sabir Giga, and Helge Hoel -- An industrial relations perspective of workplace bullying / David Beale -- Workplace bullying as the dark side of whistleblowing / Stig Berge Matthiesen, Brita Bjørkelo, and Ronald J. Burke -- Managing the problem -- Managing workplace bullying : the role of policies / Charlotte Rayner and Duncan Lewis -- Investigating complaints of bullying and harassment / Helge Hoel and Ståle Einarsen -- Interventions for the prevention and management of bullying at work / Maarit Vartia and Stavroula Leka -- Workplace bullying : the role for counselling / Noreen Tehrani -- Inpatient treatment of bullying victims / Josef Schwickerath and Dieter Zapf -- Confl ICT, confl ICT resolution, and bullying / Loraleigh Keashly and Branda L. Nowell -- Challenging workplace bullying in the United States : an activist and public communication approach / Gary Namie, Ruth Namie, and Pamela Lutgen-Sandvik -- Workplace bullying and the law : emerging global responses / David C. Yamada ER -