TY  - BOOK
AU  - Burton,Sharon
AU  - Shelton,Nelda
TI  - Office procedures for the 21st century
SN  - 9780135063897 (alk. paper)
AV  - HF5547.5 .J45 2011
U1  - 651.3 22
PY  - 2011///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Office practice
KW  - Handbooks, manuals, etc
KW  - Local
KW  - Secretaries
N1  - Includes index; Includes bibliographical references and index; Understanding the changing and challenging office -- Developing professional skills -- Preparing for your employment -- Time management -- Telecommunications -- Building communications skills -- Processing mail -- Records management -- Banking and accounting procedures -- Scheduling appointments and receiving visitors -- Making travel arrangements -- Planning meetings and conferences -- Developing effective oral presentations -- Preparing to meet the challenges -- Working in a medical office -- Working in a legal office
ER  -