Burton, Sharon. <br/><br/>
Office procedures for the 21st century 
 Office procedures for the twenty-first century 
Sharon Burton, Nelda Shelton. 
 - 8th ed. 
 - Upper Saddle River, N.J.  Prentice Hall  c2011. 
 - xxiii, 616 p.  ill. (chiefly col.)  28 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Understanding the changing and challenging office -- Developing professional skills -- Preparing for your employment -- Time management -- Telecommunications -- Building communications skills -- Processing mail -- Records management -- Banking and accounting procedures -- Scheduling appointments and receiving visitors -- Making travel arrangements -- Planning meetings and conferences -- Developing effective oral presentations -- Preparing to meet the challenges -- Working in a medical office -- Working in a legal office. 
<br/><br/><label>ISBN: </label>9780135063897 (alk. paper) 0135063892 
<br/><br/><label>LCCN: </label>2009052405 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Office practice--Handbooks, manuals, etc.<br/>Secretaries--Handbooks, manuals, etc.
<br/><br/><label>LC Class. No.: </label>HF5547.5  / .J45 2011 
<br/><br/><label>Dewey Class. No.: </label>651.3  / B9741o8