The evolution of integrated marketing communications edited by Don E. Schultz, Charles H. Patti and Philip J. Kitchen. - London New York Routledge c2011. - viii, 134 p. ill. 26 cm. Includes bibliographical references and index. ISBN: 9780415668927 Subjects--Topical Terms: Communication in marketingCustomer services Dewey Class. No.: 658.802 / E938