TY  - BOOK
AU  - Newstrom,John W.
TI  - Supervision: managing for results
SN  - 9780078023170 (alk. paper)
AV  - HF5549 .B52 2013
U1  - 658.3/02 23
PY  - 2013///
CY  - New York
PB  - McGraw-Hill
KW  - Personnel management
KW  - Local
KW  - Supervision of employees
N1  - Includes index; Supervisory management -- The supervisor's role in creating a positive workplace -- Planning and problem solving -- Setting goals, making plans, and improving costs -- Problem solving and managing information -- Organizing, staffing, and training -- Organizing an effective department -- Staffing with human resources -- Training and developing employees -- Leading the workforce -- Leadership skills, styles, and qualities -- Effective employee communication -- Motivating employees to perform -- Understanding and motivating people at work -- Counseling and performance management -- Controlling -- Control: monitoring and improving results -- Appraising employee performance -- Contemporary concerns of supervision -- Building groups, managing teams, and resolving conflict -- Managing a diverse workforce -- Employee safety and health, and labor relations
ER  -