TY - BOOK AU - Clark,James L. AU - Clark,Lyn R. TI - HOW 11: a handbook for office professionals SN - 0324399936 AV - HF5726 .C55 2007 PY - 2007/// CY - Mason, Ohio PB - Thomson/South-Western KW - Commercial correspondence KW - Handbooks, manuals, etc KW - Local N1 - Includes index ER -