@book{222931,
	author = {Lazer, William and Layton, Roger A. and American Hotel & Motel Association.},
	title = {Marketing of hospitality services},
	publisher = {Educational Institute, American Hotel & Motel Association},
	year = {c1999.},
	address = {Lansing, Mich.},
	note = {"370C"--Spine.}
}