TY - BOOK AU - Bopp,Richard E. AU - Smith,Linda C. TI - Reference and information services: an introduction T2 - Library and information science text series SN - 9781591583653 (hardcover : acid-free paper) AV - Z711 .R443 2011 U1 - 025.52 22 PY - 2011/// CY - Santa Barbara, Calif. PB - Libraries Unlimited KW - Information services KW - Local KW - Reference services (Libraries) N1 - Includes bibliographical references and indexes ER -