@book{222717,
	author = {Cohen, Steven and Eimicke, William B.},
	title = {The effective public manager},
	publisher = {Jossey-Bass},
	year = {c2008.},
	address = {San Francisco},
	edition = {4th ed.},
	url = {http://www.loc.gov/catdir/toc/ecip0821/2008027382.html}
}