Robbins, Stephen Paul, <br/><br/>
Training in interpersonal skills  tips for managing people at work 
Stephen P. Robbins,Phillip L. Hunsaker. 
 - 6th ed. 
 - New Jersey  Prentice Hall  2011. 
 - 386 p.  ill.. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9780132551748 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Supervision of employees<br/>Interpersonal communication