@book{222495,
	author = {Dickeson, Robert C. and Ikenberry, Stanley O.,},
	title = {Prioritizing academic programs and services :},
	publisher = {Jossey-Bass ,},
	year = {2010.},
	series = {The Jossey-Bass higher and adult education series},
	address = {San Francisco :},
	edition = {Rev. and updated.}
}