TY  - BOOK
AU  - Murphy,Sarah Anne
TI  - The librarian as information consultant: transforming reference for the Information Age
SN  - 9780838910863 (alk. paper)
AV  - Z711 .M87 2011
U1  - 025.52 22
PY  - 2011///, ©2011
CY  - Chicago
PB  - American Library Association
KW  - Reference librarians
KW  - Effect of technological innovations on
KW  - Local
KW  - Information consultants
KW  - Reference services (Libraries)
KW  - Forecasting
KW  - Management
N1  - Includes bibliographical references and index; The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement
ER  -