The transforming reference for the Information Age Murphy, Sarah Anne. creator text bibliography ilu Chicago American Library Association 2011, ©2011 2011 2011 monographic eng

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xi, 106 p. ill. 26 cm. The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement. Sarah Anne Murphy. Includes bibliographical references and index. Reference librarians Effect of technological innovations on Information consultants Reference services (Libraries) Forecasting Reference services (Libraries) Management Z711 .M87 2011 025.52 M9781L 9780838910863 (alk. paper) 2010043518 DLC 101104 20181009022715.0 303821 eng