01391nam a2200265Ia 4500 303821 20181009022715.0 101104t20112011ilu b 001 0 eng 2010043518 9780838910863 (alk. paper) DLC eng DLC DLC rda DLC pcc Z711 .M87 2011 025.52 M9781L 22 Murphy, Sarah Anne. 256597 Local The librarian as information consultant transforming reference for the Information Age Sarah Anne Murphy. Chicago American Library Association 2011, ©2011. xi, 106 p. ill. 26 cm. Includes bibliographical references and index. The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement. Reference librarians Effect of technological innovations on. 157763 Local Information consultants 114590 Local Reference services (Libraries) Forecasting. Local 157770 Reference services (Libraries) Management. Local 157770 222464 222464 0 0 ddc 0 025_520000000000000_M9781L 0 evref 62266 10 10 9 2016-05-27 ALA 43.20 482075 0 025.52 M9781L 80000002432220 2016-05-27 00:00:00 r:303821 9