Murphy, Sarah Anne. <br/><br/>
The librarian as information consultant  transforming reference for the Information Age 
Sarah Anne Murphy. 
 - Chicago  American Library Association  2011, ©2011. 
 - xi, 106 p.  ill.  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement. 
<br/><br/><label>ISBN: </label>9780838910863 (alk. paper) 
<br/><br/><label>LCCN: </label>2010043518 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference librarians--Effect of technological innovations on.<br/>Information consultants<br/>Reference services (Libraries)--Forecasting.<br/>Reference services (Libraries)--Management.
<br/><br/><label>LC Class. No.: </label>Z711  / .M87 2011 
<br/><br/><label>Dewey Class. No.: </label>025.52  / M9781L