Warholak, Terri L. Nau, David P. text nyu New York McGraw-Hill Medical c2010 2010 monographic eng xvii, 273 p. ill. 23 cm. Quality and the future of health care / David P. Nau -- Understanding problems in the use of medications / David P. Nau and Duane M. Kirking -- The business case for pharmacy quality / David A. Holdford -- Heath care organizations involved in quality improvement / Donna West-Strum -- Health care quality improvement / Terry L. Warholak, Ginger G. Scott, and Debra Legner -- Recognizing and defining quality problems / David A. Holdford -- Identifying causes of quality problems / Terry L. Warholak and Ana Hincapie -- Statistical process control / Leticia R. Moczygemba and David A. Holdford -- Measuring medication safety and quality / Susan J. Skledar and Robert J. Weber -- Consumer assessment of pharmacy quality / Susan J. Blalock and San Keller -- Risk management / Kenneth Baker -- Implementing change to enhance quality / Ana C. QuinÌ<U+0081>ones-Boex and Thomas J. Reutzel -- Using technology in the quality improvement process / Elizabeth A. Flynn -- Reporting on health care quality / Terri Moore and David P. Nau -- Aligning financial incentives for quality / David P. Nau -- Responding to an outside assessment of pharmacy quality / Julie Kuhle and Lynne Schifreen -- Implementing your own pharmacy quality improvement program / Terri L. Warholak and Mi Chi Song. specialized editors, Terri L. Warholak, David P. Nau. Includes bibliographical references and index. Pharmacy Safety measures Safety Management methods United States Quality assurance methods United States Medication errors prevention & control United States Pharmaceutical services standards United States Medication errors Prevention RS122.5 .Q35 2010 615/.10289 2010 I-674 QV 737 Q11 2010 9780071603850 110719 20210416175514.0 303083