Burton, Sharon. <br/><br/>
Office procedures for the 21st century 
Sharon Burton, Nelda Shelton. 
 - 7th ed. 
 - 534 p.  28 cm. Upper Saddle River, New Jersey  Pearson/Prentice Hall  c2008. 
<br/><br/>Includes bibliographical references + CD-ROM and index. 
<br/><br/><label>ISBN: </label>0132308576 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Office practice--Handbooks, manuals, ect.