Coombs, W. Timothy.

Ongoing crisis communication planning, managing, and responding W. Timothy Coombs. - 3 th ed. - Tousand Oaks,CA SAGE Publications c2012. - 231 p. ill. 24 cm.

Includes bibliographical references and index.

A need for more crisis management knowledge-Effects of the online worldon crisis communication and crisis management -- Proactive management functions and crisis management -- The crisis prevention process-- Crisis preparation : part I -- Crisis preparation : part IIEpiloge:Lessons and challenges for crisis communication.Appendix:Possible case studies.Final observations and lessons.

9781412983105


Crisis management
Communication in management

HD49 / .C664 2011

658.4056 / C7753o3