03471nam a2200289Ia 450000100070000000500170000700800410002401000170006502000360008202000260011804000130014404300120015705000220016908200220019124501260021326000550033930000230039450400510041750522510046865000580271965000580277765000560283565000660289170000330295799900190299095201720300930138320230519142900.0100924s2011    cau      b    001 0 eng    a  2010041105  a9781591588283 (acid-free paper)  a9781591588290 (ebook)  aDLCcDLC  an-us---00aZ711b.R4454 201100a025.52bR332322200aReference rebornbbreathing new life into public services librarianshipcDiane Zabel, editor ; preface by Linda C. Smith.  aSanta Barbara, Calif.bLibraries Unlimitedcc2011.  axx, 401 p.c24 cm.  aIncludes bibliographical references and index.0 aWho are our users? : scanning the environment to detect trends / Ellysa Stern Cahoy -- Demystifying virtual reference / Daniel Hickey -- Going beyond the desk : twenty-first century reference, outreach, and teaching services / Elizabeth McKeigue and Laura Farwell Blake -- The integrated services model : information commons in libraries / Juliet Rumble -- Librarians in second life and future virtual worlds / Alexia Hudson -- An exploration of the hybrid reference service model : keeping what works / Marie L. Radford and Scott Vine -- The embedded academic librarian / Susan Sharpless Smith and Lynn Sutton -- Community reference work / James LaRue -- Contemporary and future roles for readers' advisory in public libraries / Barry Trott and Neil Hollands -- Leisure reading collections in college and university libraries : have academic librarians rediscovered readers' advisory? / Anne Behler -- Librarian as marketer : learning to promote reference and outreach services / Elisabeth Leonard -- Reference quality : a primer on methods and tools for assessing reference services / Julie A. Gedeon and Joseph A. Salem, Jr. -- Telephone reference as the past and the future of library service / M. Kathleen Kern -- Reconfiguring reference services for mobile devices / Jim Hahn -- Using online social networking tools for reference and outreach / Emily Rimland -- What's next? : tracking tech trends / Michael Stephens -- From print to e-reference / David A. Tyckoson -- Digital visibility : creating usable interfaces so users can find resources / Jody Condit Fagan and Meris Mandernach -- Scholarly communication : library as content provider-digital projects to support reference and user services / Linda Friend -- What skills are needed for the next generation of librarians? / Sally W. Kalin -- Retirements in reference : passing the torch to the next generation of reference librarians / Charlotte Ford and Lili Luo -- The education of reference librarians : a detailed survey and analysis / Lisa G. O'Connor -- The guide to reference and learning reference librarianship / Robert H. Kieft -- Practitioners as adjunct teachers / Christopher LeBeau -- Outside the school doors : lessons learned after library school / Amber A. Prentiss. 0aInternet in library reference services91157482Local 0aElectronic reference services Libraries9912162Local 0aPublic services (Libraries)zUnited States.9154944 0aReference services (Libraries)zUnited States.2Local91577701 aZabel, Diane.92930452Local  c220211d220211  00102ddc406025_520000000000000_R3323708evl943415a10b10c1d2016-05-27eAmazong55.00i458153l0o025.52 R3323p80000002424516r2017-05-18 00:00:00xr:301383y6