@book{219510,
	author = {United States},
	title = {OCR case processing manual},
	publisher = {U.S. Dept. of Education, Office for Civil Rights},
	address = {Washington, D.C.},
	note = {Title from home page last updated May 2008 (viewed on Apr. 7, 2009)},
	url = {http://purl.access.gpo.gov/GPO/LPS111047}
}