01356nam a2200313Ia 4500 299667 20230519142900.0 090708s2009 caua b 001 0 eng 2009026359 9781591588757 (pbk : alk. paper) 1591588758 (pbk : alk. paper) (OCoLC)ocn320193394 DLC DLC YDX DLC n-us--- Z731 .M339 2009 027.473 M4381c 22 Matthews, Joseph R. 251340 Local The customer-focused library re-inventing the library from the outside-in Joseph R. Matthews. Santa Barbara, Calif. Libraries Unlimited c2009. xviii, 95 p. ill. 26 cm. Includes bibliographical references and index. Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition. Public libraries United States. 154911 Local Organizational change 145543 Libraries Marketing. 125760 Local Libraries and community 125765 Local Library users 125900 Local Public services (Libraries) 154944 218581 218581 0 0 ddc 0 027_473000000000000_M4381C 0 evl 32346 10 10 1 2016-05-27 Amazon 45.00 454367 0 027.473 M4381c 80000002420274 2017-05-18 00:00:00 r:299667 6