@book{217462,
	author = {Chase, Richard B., and Jacobs, F. Robert},
	title = {Administración de operaciones},
	publisher = {McGraw-Hill},
	year = {2009.},
	series = {The McGraw-Hill/Irwin series},
	address = {México},
	edition = {12th ed.},
	note = {ESTE LIBRO INCLUYE UN DISCO}
}