04171nam a2200385Ia 4500 217360 217360 pucpr 20200304111039.0 091206r20021988nyua 001 u eng d 0465067107 9780465067107 pucpr eng pucpr pucpr rda spa CARIBET TS171.4 N67 2002 620.82 143258 Norman, Donald A. Psychology of everyday things. The design of everyday things Donald A. Norman. txt New York Basic Books 2002 xxi, 257 p. ill. 21 cm. book rdacontent text txt rdamedia unmediaded n rdacarrier volume nc Reprint. Originally published: The psychology of everyday things. New York : Basic Books, c1988. "With a new introduction by the author"-- cover. Includes bibliographical references and index. Preface to the revised edition -- The psychopathology of everyday things -- The psychology of everyday actions -- Knowledge in the head and in the world -- Knowing what to do : constraints, discoverability and feedback -- Human error? No, bad design -- Design thinking -- Design in the world of business. Preface to the revised edition -- 1. The psychopathology of everyday things. The complexity of modern devices; Human-centered designs; Fundamental principles of interaction; The system image; The paradox of technology; The design challenge; -- 2. The psychology of everyday actions. How people do things: the gulfs of execution and evaluation; The seven stages of action; Human thought: Mostly subconscious; Human cognition and emotion; The seven stages of action and the three levels of processing; People as storytellers; Blaming the wrong things; Falsely blaming yourself; The seven stages of action: Seven fundamental design principles -- 3. Knowledge in the head and in the world. Precise behavior from imprecise knowledge; Memory is knowledge in the head; The structure of memory; Approximate models: Memory in the real world; Knowledge in the head; The tradeoff between knowledge in the world and in the head; Memory in multiple heads, multiple devices; Natural mapping; Culture and design: Natural mappings can vary with culture. 4. Knowing what to do : constraints, discoverability and feedback. Four kinds of constraints: Physical, cultural, semantic, and logical; Applying affordances, signifiers, and constraints to everyday objects; Constraints that force the desired behavior; Conventions, constraints, and affordances; The faucet: A case history of design; Using sound as signifiers -- 5. Human error? No, bad design. Understanding why there is error; Deliberate violations; Two types of errors: Slips and mistakes; The classification of slips; The classification of mistakes; Social and institutional pressures; Reporting error; Detecting error; Designing for error; When good design isn't enough; Resilience engineering; The paradox of automation; Design principles for dealing with error -- 6. Design thinking. Solving the correct problem; The double-diamond model of design; The human-centered design process; What I just told you? It doesn't really work that way; The design challenge; Complexity is good: It is confusion that is bad; Standardization and technology; Deliberately making things difficult; Design: Developing technology for people -- 7. Design in the world of business. Competitive forces; New technologies force change; How long does it take to introduce a new product?; Two forms of innovation: Incremental and radical; The design of everyday things: 1998-2038; The future of books; The moral obligations of design; Design thinking and thinking about design. Design , Industrial Psychological aspects. 86035 Local Human engineering 113119 Local Industrial design 237625 Social aspect Cognitive psychology 74805 Design 86034 Psychological aspects Norman, Donald A. 143258 lcc 6 TS171.4. General N67 2002 0 0 lcc 0 0 4 4 33 2016-05-27 Pionet 39.50 450510 0 General TS171.4 N67 2002 91000000003095 2016-05-27 00:00:00 1 49.50 2016-05-27 6 0 0 lcc 0 0 4 4 33 2019-09-11 Donado Carlos L. Amiguet 16.50 0 General TS171.4 N67 2002 91000000061424 2020-03-04 00:00:00 2 26.50 2019-09-11 6