TY  - BOOK
AU  - Brown,Phillipa
AU  - Baughman,M.Sue
TI  - Conversations that work: conducting performance assessments
T2  - ACRL active guide
SN  - 9780838985465 (pbk. : alk. paper)
AV  - HF5549.5.R3 B764 2010
U1  - 658.3125 22
PY  - 2010///
CY  - Chicago
PB  - Association of College and Research Libraries
KW  - Employees
KW  - Rating of
KW  - Local
KW  - Performance standards
ER  -