TY  - BOOK
AU  - Cheesebro,Thomas,1946-
AU  - O'Connor, Linda, 1950-
AU  - Rios,Francisco,1956-
TI  - Communicating in the workplace
SN  - 9780136136910 (alk. paper)
AV  - HF5718  .C452 2010
PY  - 2010///
CY  - Upper Saddle River, N.J. : 
PB  - Prentice Hall
KW  - Business communication
KW  - Local
KW  - Communication
N1  - Includes bibliographical references and index; Communication concepts -- Perception -- Cultural diversity-- Language -- Listening and responding -- Interpersonal relationship skills -- Conflict resolution -- Teamwork -- Preparing the informative presentation -- Organizing informative outlines -- Verbal and visual supports -- Gathering information -- Delivering presentations -- Persuasive speaking -- Interviewing skills
ER  -