Cheesebro, Thomas, 1946- <br/><br/>
Communicating in the workplace / 
Thomas Cheesebro, Linda O'Connor, Francisco Rios. 
 - Upper Saddle River, N.J. :   Prentice Hall,  c2010. 
 - xxii, 324 pages :  illustrations (chiefly color) ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Communication concepts -- Perception -- Cultural diversity-- Language -- Listening and responding -- Interpersonal relationship skills -- Conflict resolution -- Teamwork -- Preparing the informative presentation -- Organizing informative outlines -- Verbal and visual supports -- Gathering information -- Delivering presentations -- Persuasive speaking -- Interviewing skills. 
<br/><br/><label>ISBN: </label>9780136136910 (alk. paper) 0136136915 (alk. paper) 
<br/><br/><label>LCCN: </label>2008053850 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Communication
<br/><br/><label>LC Class. No.: </label>HF5718   / .C452 2010