01090nam a2200277Ia 4500 297183 OCoLC 20160527203342.0 091210s2010 ilu 001 0 eng 2009052275 9781604427783 1604427787 (OCoLC)489446224 (OCoLC)567020844 PUCPR cicg KF 5423 .H69 2010 342.73/0667 22 Howard, Charles L. 236419 Local The organizational ombudsman origins, roles, and operations : a legal guide by Charles L. Howard. Chicago American Bar Association c2010. xxix, 643 p. 22 cm. Includes index. What is an organizational ombuds? -- Why should organizations create ombuds programs? -- How can ombuds' confidentiality be protected? -- What else would be helpful for an organizational ombuds to know? Includes bibliographical references and index. Ombudspersons Legal status, laws, etc. United States. 260105 Local 216305 216305 0 0 lc 0 KF_5423_000000000000000__H69_2010 0 cil 361747 7 7 4 2016-05-27 ABA 89.95 449929 0 KF 5423 .H69 2010 70000000884577 2016-05-27 00:00:00 r:297183 6