@book{215843,
	author = {American Hotel & Lodging Educational Institute},
	title = {Supervisory skill builders for the gaming industry/ c American Hotel & Lodging Educational Institute. /},
	publisher = {AHLEI ,},
	year = {2008.},
	address = {Orlando, Florida :},
	edition = {3ra ed},
	note = {v. 1: Staffing and Scheduling; v.2: improving employee performance; V.3:Handling problems and conflict; V. 4: conducting orientation and training; V. 5: Motivation and team building; V.6: You as supervisor; V.7: Leadership; V. 8: Time management; V.9: Effective commuincation.}
}