03199nam a2200241Ia 450000100070000000500170000700800410002402000180006524501220008325000130020526000650021830000230028350000850030650522850039150400510267665000370272765000300276465000390279465000280283365000220286165000440288370000300292729657520210523114429.0101102s2011 flu fr 001 0 eng  a978143980489600aBullying and harassment in the workplacebdevelopments in theory,research, and practicecStale Einarsen ... [et al.]. a2 nd ed. aBoca Ratón, FloridabCRC Press/Taylor Francis Groupc2011. axvi,495 p.c24 cm. aPreviously published under title: Bullying and emotional abuse in the workplace.0 aThe nature of the problem -- The concept of bullying and harassment at work : the European tradition / Ståle Einarsen, Helge Hoel, Dieter Zapf, and Cary L. Cooper -- North American perspectives on hostile behaviors and bullying at work / Loraleigh Keashly and Karen Jagatic -- Empirical evidence -- Empirical findings on prevalence and risk groups of bullying in the workplace / Dieter Zapf, Jordi Escartín, Ståle Einarsen, Helge Hoel, and Maarit Vartia -- Individual consequences of workplace bullying/mobbing / Annie Hogh, Eva Gemzøe Mikkelsen, and Åse Marie Hansen -- Organisational effects of workplace bullying / Helge Hoel, Michael J. Sheehan, Cary L. Cooper, and Ståle Einarsen -- Measuring exposure to workplace bullying / Morten Birkeland Nielsen, Guy Notelaers, and Ståle Einarsen -- Explaining the problem -- Individual antecedents of bullying : victims and perpetrators / Dieter Zapf and Ståle Einarsen -- Social antecedents of bullying : a social interactionist perspective / Joel H. Neuman and Robert A. Baron -- Organisational causes of workplace bullying / Denise Salin and Helge Hoel -- Sexual harassment research in the United States / Kimberly T. Schneider, John B. Pryor, and Louise F. Fitzgerald -- Discrimination and bullying / Duncan Lewis, Sabir Giga, and Helge Hoel -- An industrial relations perspective of workplace bullying / David Beale -- Workplace bullying as the dark side of whistleblowing / Stig Berge Matthiesen, Brita Bjørkelo, and Ronald J. Burke -- Managing the problem -- Managing workplace bullying : the role of policies / Charlotte Rayner and Duncan Lewis -- Investigating complaints of bullying and harassment / Helge Hoel and Ståle Einarsen -- Interventions for the prevention and management of bullying at work / Maarit Vartia and Stavroula Leka -- Workplace bullying : the role for counselling / Noreen Tehrani -- Inpatient treatment of bullying victims / Josef Schwickerath and Dieter Zapf -- Confl ICT, confl ICT resolution, and bullying / Loraleigh Keashly and Branda L. Nowell -- Challenging workplace bullying in the United States : an activist and public communication approach / Gary Namie, Ruth Namie, and Pamela Lutgen-Sandvik -- Workplace bullying and the law : emerging global responses / David C. Yamada. aIncludes bibliographical references and index.00aViolence in the workplace2Local 0aBullying in the workplace00aOffenses against the person2Local00aWork environment2Local00aHarassment2Local00aViolencexPsychological aspects.2Local10aEinarsen, Ståle.2Local