00765nam a2200241Ia 4500001000700000003000500007005001700012008004100029020001800070040001800088050002500106082001700131100002500148245008200173260005000255250001300305300003100318504005100349650002900400650003100429650003000460650003300490296533BIBL20160527203248.0100722s2010    njua     b    001 0 eng    a9780135063972  aDLCcDLCdDLC00aHF5415.5b.T513 199800a658.8/122211 aTimm, Paul R.2Local10aCustomer servicebcareer success through customer satisfactioncPaul R. Timm.  aUpper Saddle River, NJbPrentice Hallcc2010.  a5 th ed.  axxii, 226 p.bill.c23 cm.  aIncludes bibliographical references and index. 0aCustomer services2Local 0aSuccess in business2Local 0aCustomer relations2Local 0aConsumer satisfaction2Local