01211nam a2200301Ia 4500999001900000001000700019005001700026008004100043010001500084020001800099020001500117040001900132049002300151100003000174245012300204250001200327260005300339300003300392336000800425337001600433338001900449500013500468504005100603700002600654650003700680942001100717952018100728  c215747d21574729649620210506062856.0100413s2010    nju             1 0 eng    a2008040391  a9780135019672  a0135019672  aEVLGbspaerda  aArecibo Biblioteca00aGoetsch, David L.910333010aQuality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis.  a6th ed.  aUpper Saddle River, N.J. : Prentice Hall, c2010.  axvii, 634 p. : ill. ; 29 cm.  btxt  2rdamediabn  2rdacarrierbnc  aRev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.  aIncludes bibliographical references and index.10aDavis, Stanley98442500aTotal quality management9180799  2ddcc6  00102ddc406658_401300000000000_G599Q6708abl9360384a1b1c17d2016-05-27eUniv.booksg135.00i447370l0o658.4013 G599q6p60000010104815r2016-05-27 00:00:00xr:296496y6