Goetsch, David L. creator Davis, Stanley text nju Upper Saddle River, N.J. : Prentice Hall, c2010 2010 6th ed. monographic eng

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xvii, 634 p. : ill. ; 29 cm. Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006. Includes bibliographical references and index. Total quality management 9780135019672 0135019672 2008040391 EVLG 100413 20210506062856.0 296496 spa