Cooperman, Susan H.

Professional office procedures Susan H. Cooperman. - Fifth edition - New York Prentice Hall c2009. - x, 455 p. ill. 28 cm. + 1 CD-ROM (4 3/4 in)

Includes index. Incluye CD-ROM titulado Student cd-rom to accompany Professional office procedures fifth edition. Disponible en el libro.

Workplace skills and responsibilities -- Working effectively: time management and interaction with colleagues -- The written word -- Oral communications -- Processing the mail -- Computers in the office -- Information and records management: filing -- Meetings and conferences -- Business travel -- Business terminology -- The office environment and design -- Seeking employment -- The interview and job offer -- Career advancement to management -- Diversity in the workplace: understanding those you work with -- Stress management -- Business etiquette -- Tips of the trade.


System requirements : Windows 2000 XP, Vista ; Macintosh OSX, Version 10.4.

9780135156643

buc92000962


Office practice
Secretaries--Vocational guidance--United States.

651.374 / C7787p5