@book{213940,
	author = {Chase, Richard B., and Jacobs, F. Robert},
	title = {Administración de operaciones :},
	publisher = {McGraw-Hill,},
	year = {c2009.},
	series = {The McGraw-Hill/Irwin series},
	address = {México:},
	edition = {12th ed.},
	note = {Includes index.}
}