The handbook of innovation and services : a ulti-disciplinary perspective / edited by Faïz Gallaouj, Faridah Djellal. - Cheltenham,U.K. : Noethampton,MA : Edward Elgar , 2010. - xxi, 800 p. 24 cm. Includes bibliographical references and index. ISBN: 9781847205049 Subjects--Topical Terms: Knowledge ManagementServices industries--Technological innovationsTechnological innovations--Economics aspects