Las
mejores prácticas
Arthur Andersen identifica soluciones enfocadas en el cliente para disparar los resultados de la empresa
Best practices : building your business with custormer-focused solutions. Spanish
Hiebeler, Robert.
creator
Kelly, Thomas B.
Ketteman, Charles.
Arthur Andersen & Co
text
sp
Barcelona
Grupo Editorial Norma
c1998
1998
monographic
spa
xvi, 262 p. 23 cm.
Robert Hiebeler, Thomas B. Kelly y Charles Ketteman ; traducción : Adriana de Hassan.
"Arthur Andersen."
Includes index.
Customer services
Management
Case studies
Industrial management
Case studies
Customer services
Quality control
Case studies
HF5415.5 .H53 1998
658.812 H6331b E
9580448167
http://www.loc.gov/catdir/bios/simon053/97045739.html
http://www.loc.gov/catdir/description/simon051/97045739.html
http://www.loc.gov/catdir/enhancements/fy0645/97045739-t.html
http://www.loc.gov/catdir/bios/simon053/97045739.html
http://www.loc.gov/catdir/description/simon051/97045739.html
http://www.loc.gov/catdir/enhancements/fy0645/97045739-t.html
DLC
091203
20160527202846.0
293890