physical delivery in libraries Horton, Valerie. Smith, Bruce 1967- text bibliography ilu Chicago American Library Association 2010 monographic eng

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vi, 202 p. 23 cm. Introduction / Valerie Horton -- Current landscape of physical delivery / Valerie Horton and Brenda Bailey-Hainer -- Physical delivery services organization / Bruce Smith -- Creating an in-house delivery system / Bruce Smith -- Outsourcing delivery services / Valerie Horton and Greg Pronevitz -- Vendor relations / David Millikin and Brenda Bailey-Hainer -- Routing and materials management systems / Bruce Smith and Valerie Horton -- Growth management solutions / Valerie Horton, Ivan Gaetz, and Bruce Smith -- Managing participating libraries' relationships / Valerie Horton -- Managing the delivery service / Valerie Horton, Lisa Priebe, and Melissa Stockton -- Home delivery / Lori Ayres and Jim Myers -- Connecting courier services / Valerie Horton. edited by Valerie Horton and Bruce Smith. Includes bibliographical references and index. n-us--- Direct delivery of books United States Library cooperation United States Case studies Interlibrary loans United States Library materials Transportation United States Z712 .M68 2010 025.6 M9356 9780838910016 (alk. paper) 2009025124 DLC 090626 20160527202740.0 293209