TY  - BOOK
AU  - Dougherty,Richard M.
AU  - Dougherty,Richard M.
TI  - Streamlining library services: what we do, how much time it takes, what it costs, how we can do it better
SN  - 9780810851986 (pbk. : alk. paper)
AV  - Z678 .D6 2008
U1  - 025.1 22
PY  - 2008///
CY  - Lanham, Md.
PB  - Scarecrow Press
KW  - Library Administration
KW  - Local
N1  - Rev. ed. of: Scientific management of library operations. 2nd ed. 1982; Includes bibliographical references and index; The roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change
ER  -