01621nam a2200265Ia 450000100070000000500170000700800410002401000170006502000380008202000350012003500240015503500210017904000490020005000190024908200210026810000330028924501330032226000400045530000320049550000760052750400510060350505880065465000340124270000790127629080820160527202254.0071005s2008    mdua     b    001 0 eng    a  2007040288  a9780810851986 (pbk. : alk. paper)  a0810851989 (pbk. : alk. paper)  a(OCoLC)ocn174134023  a(OCoLC)174134023  aDLCcDLCdYDXCPdBTCTAdBAKERdC#PdBWXdDLC00aZ678b.D6 200800a025.1bD732s2221 aDougherty, Richard M.2Local10aStreamlining library servicesbwhat we do, how much time it takes, what it costs, how we can do it bettercRichard M. Dougherty.  aLanham, Md.bScarecrow Pressc2008.  axviii, 269 p.bill.c26 cm.  aRev. ed. of: Scientific management of library operations. 2nd ed. 1982.  aIncludes bibliographical references and index.0 aThe roots of scientific management -- The impact of technology : environments, productivity, and staff roles -- Identifying targets of opportunity -- Identifying the problem : diagnostic tools -- Preparing for a study -- Block diagram -- Tools for process analysis -- Tools for special situations -- Forms and templates -- Tracking systems : throughput/delay analysis -- Self-administered diary studies -- Work sampling -- Direct time study -- Costs -- Assessing current activities -- Designing streamlined activities -- Implementing new activities -- Managing organizational change. 0aLibrary Administration2Local1 aDougherty, Richard M.tScientific management of library operations.2Local