@book{210757,
	author = {Dougherty, Richard M. and Dougherty, Richard M.},
	title = {Streamlining library services},
	publisher = {Scarecrow Press},
	year = {2008.},
	address = {Lanham, Md.},
	note = {Rev. ed. of: Scientific management of library operations. 2nd ed. 1982.}
}