An Connor, Elizabeth MLS text bibliography nyu New York Haworth Information Press c2006 2006 monographic eng

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xxii, 194 p. ill. 22 cm. Development, implementation, and assessment of a virtual information literacy tutorial on an urban campus / Valeda Frances Dent -- Reference triage at the Medical University of Ohio : just-in-case to just-in-time at the Mulford Library / Marlene A. Porter, Jolene M. Miller -- Marketing library services to young male faculty / Mary Mee -- Relational reference : a challenge to the reference fortress / John E. Holberg -- Virtual reference : answering patrons' questions electronically / Christopher Nelson Cox -- What they don't teach you in library school : experience is the real teacher / Tammy S. Guerrero -- Occasional occurrences at Owl Creek University / Debra Cox Rollins, Rusty Gaspard -- Uninvited change : the Governors State University Library's evolving reference and technology desk / Paul Blobaum -- Common queries / Marilyn Schoot-Castle -- Models for measuring and evaluating reference costs / Matthew R. Marsteller, Susan Ware -- Customer survey / Miron Stenche -- The diverse librarian / Paula M. Smith -- Academic librarian as the Rodney Dangerfield of university faculty : "I get no respect" / Tammy S. Guerrero -- The teaching portfolio : explaining what we do so well / Mark L. McCallon -- The glass of fashion : librarianship for the twenty-first century / Susan Swords Steffen, Michael J. Bell -- Frames of reference : considering the meaning of reference--its origins, present, and future / Linda Loos Scarth -- Serving unusual patrons in the library / James Langan -- The academic librarian / Paula M. Smith. Elizabeth Connor, editor. Includes bibliographical references and index. n-us--- Academic libraries Reference services Academic libraries Reference services United States Case studies Reference services (Libraries) Problems, exercises, etc Z675.U5 I598 2006 025.52777 I6196 0789029588 (pbk. : alk. paper) 9780789029584 (pbk. : alk. paper) 2006008061 http://www.loc.gov/catdir/toc/ecip0610/2006008061.html http://www.loc.gov/catdir/toc/ecip0610/2006008061.html DLC 060315 20181009022715.0 290743