perspectives and current trends Radford, Marie L. Snelson, Pamela. text bibliography ilu Chicago Association of College and Research Libraries 2008 monographic eng

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viii, 315 p. 23 cm. Reference service in face-to-face and virtual environments / Marie L. Radford & Lorri M. Mon -- Information literacy / Anita Ondrusek -- Research in academic library collection management / Mary F. Casserly -- Knowledge organization / Sherry L. Vellucci -- Leadership research in library and information science / Mark Winston -- Usability testing : method and research / Michael J. Prasse & Lynn Silipigni Connaway -- Measuring the quality of library service through LibQUAL+ / Martha Kyrillidou, Colleen Cook, & S. Shyam Sunder Rao. edited by Marie L. Radford and Pamela Snelson. Includes bibliographical references and index. n-us--- Academic libraries Academic libraries United States Z675.U5 A3528 2008 027.7 A1682 2008 9780838909836 (pbk. : alk. paper) 0838909833 (pbk. : alk. paper) 2008035286 DLC 080808 20160527202139.0 290134