@book{210124,
	author = {McInerney, Claire R.},
	title = {Rethinking knowledge management},
	publisher = {Springer},
	year = {2007.},
	series = {Information science and knowledge management},
	address = {Berlin},
	url = {http://www.loc.gov/catdir/enhancements/fy0825/2007923597-d.html}
}