@book{210034,
	author = {Hedge, Jerry W.},
	title = {Implementing organizational interventions},
	publisher = {Jossey-Bass},
	year = {c2002.},
	series = {The Professional practice series},
	address = {San Francisco},
	url = {http://www.loc.gov/catdir/bios/wiley043/2001008202.html}
}